Other People's (Fax Machine) Problems

[sakon76]

I am sensing a theme to my work week.

Tuesday I get an irate call from the manager of our financial office, berating me for not faxing up on Friday a copy of the FedEx shipping label for the contracts. I pull my copy out of the drawer, tell her I faxed it just after 11am on Friday. "Well, you need to stand by the fax machine and make sure it goes through, because we never got it!" I go downstairs, pull the fax machine report from Friday, call her back, tell her what I'm looking at, and that our machine report says it went through to hers, no problem. "Well, we never got it!"

I fail to see how her fax machine hiccups are my fault.

Today, I get a first call, determine it's not one of our contracts, fax it over to the Neptune that (1) is affiliated with the office that issued the contract, and (2) actually covers the area the hospice was calling from. Three-quarters of an hour later, I get a call from the hospice asking for an ETA, relay the information, give them the number to that office. Not ten minutes later, I get a call from that office, demanding what's going on since I never called them back about it. I tell them I faxed the information to them. "Well, the fax machine is in [person]'s office, and we can't go in there when she's not here!"

*facepalm* Again, their lack of planning and foresight is not my problem, not my fault.

One and a half more days to the weekend; let's see how many more variations on this theme I can collect....

Comments

[dragondancer515.livejournal.com]

Ick, yeah, those are always fun. Both of them. >,>

*HUGGLES*

[tainry.livejournal.com]

Urgh.

Our joyous office call of the day (actually this was the runner-up but for the life of me I can't remember what the derptastic winner this morning was about ^^;) was:

Receptionist: Okay, what's your dog's last name?
Client: [frosty] My dog doesn't have a last name. It's a DOG.
Receptionist: Well, when I punch it into the computer we have about a hundred "Ginger"s, so...?

[flybystardancer.livejournal.com]

What was really fun for my office was that we kept trying to fax an agent's signed forms to MLS to get her signed up, but none of our faxes were getting through to that particular office, and we tried three of their fax machines! It wasn't on our end because we could fax to other places just fine, but we kept getting notices of failure when we faxed to them. :/ In the end we had to scan it to our e-mail, and then forward the email to them.