ARG.

[sakon76]

No, lady, we do not have your contract. I have had our central office search their database under your SSN and two of your married names. Ditto for the (separate company) offices in LA and Riverside counties. I have additionally checked under a third married name and your maiden name. Nada. Zip. Zero. Zilch. None. We have no record of your or your deceased husband at our office. Ever. So go find your contract/receipts/whatever in your records and call me back THEN so I can figure out which office you are with. Because without the info on them, I cannot help you. You are not with my office, and I cannot magically produce that which does not exist. I am not that good.

Yes, this is a fairly typical workday for me.

Comments

[sakon76.livejournal.com]

Eh, actually this is a deceased husband we theoretically took care of in 1990. She thinks. She can't remember the exact year. And, I repeat to her, we have no record of him....